Employment

Nexicom is a leading Communications service provider in Central Ontario. We provide the latest technology...with a neighbourly touch. We're big enough to provide top-quality service, and small enough to give the one-on-one attention that big city providers can't match.

We offer a professional, friendly work environment which encourages learning and growth with a positive attitude. We are looking for individuals with enthusiasm and integrity who will deliver the latest technology with personal care to our customers.


Technical Internet Helpdesk Representative

Nexicom is currently seeking Internet Help Desk Representatives - 12 Month Part Time Contract position of 16-32 hours per week


The successful candidate will be responsible for the following:

  • Trouble shooting of all internet services provided by Nexicom;
    •Assisting all customers with account inquiries at the counter, over the phone or via e-mail;
    •Taking applications for new services and keep customer history current;
    •Inputting new customer billing and payment information into billing systems for basic services as required;
    •Taking payments and entering them in the billing system, preparing the bank deposits, and ensuring daily reports balance to the deposit;
    •Providing back up to the Support Team with regards to data entry of telephone programming codes, preparing trouble tickets and locate requests.

The position requires a well-spoken, articulate, pleasant-mannered and flexible, individual with effective listening and analytical skills who delivers excellence in customer service with a professional approach to customers and staff.

The successful candidate will be required to be able to work amongst our 4 locations, Millbrook, Lindsay, Peterborough and Lakefield.


Qualifications:

• Minimum entry level post secondary education with some specialization in computers and the internet. (wireless, DSL & Cable)
• 1 to 2 years of previous experience in an office environment using business tools
•  Excellent customer service and problem-solving skills
•  A positive, friendly attitude with the willingness and ability to assist our customers and promote our services
•  Ability to learn and share information with others and able to work in a team environment a must
•  Ability to work in a fast-paced environment, while effectively managing multiple tasks
•  Experience in a structured team environment. Help Desk experience is an asset
•  Data entry, PC repair and maintenance.
          • Experience setting up WIFI and Email on mobile devices.
          • Working knowledge of Windows OS from Windows XP to Windows 10, Apple OS knowledge is an asset.
         •  Internet and Basic Networking knowledge is an asset
         •  Working knowledge of the Internet, Internet technologies, and technological/industry trends, as well as personal     computers, e-mail and operating systems, dial-up and high-speed Internet connectivity
          •  Familiarity with trouble reporting systems

If you have what it takes to WOW us and our customers with your service abilities we would love to hear from you.

Qualified applicants may forward their resume before to:

Nexicom, Human Resources
5 King St. East
Millbrook, Ontario
L0A 1G0

Email: hr@nexicomgroup.net

* We sincerely thank all those that take the time to apply, however due to the volume of resumes received only those that are selected for an interview will be contacted.

Accountant

Job Description

Nexicom is a leading Communications service provider in Central Ontario. We provide the latest technology...with a neighbourly touch. We're big enough to provide top-quality service, and small enough to give the one-on-one attention that big city providers can't match. We are currently seeking an: Accountant.

Work will be performed from both our Millbrook and Peterborough locations as needed.

The Accountant will report to the Controller and will strive to develop relationships with the different departments and focus on continuous improvement while completing the following duties.

Job Duties include:

  • Creating and processing month-end and year-end journal entries, performing account analyses, completing bank reconciliations and reviewing trial balances and financial and non-financial reporting under the supervision of the Controller;
  • Coding invoices and reviewing weekly Accounts Payable to ensure coding is accurate;
  • Review journal entries to ensure revenue transferred from billing software to accounting software is accurate;
  • Provide support to users of the billing system by creating charges and credit codes;
  • Prepare monthly invoices for some vendors;
  • Responsible for keeping up to date with applicable Tariff’s and agreements/contracts with third parties including all CCSA (TV subscribers) reporting;
  • Preparing and analyzing financial statements monthly and provide analysis;
  • Perform accounting functions for Nexicom Systems, our distributor company;
  • Prepare, analyze and present business cases to management and President may be required.

Qualifications and Key Competencies:

  • College Diploma or University Degree specializing in Accounting/Business.
  • Attention to detail and accuracy, with ability to meet deadlines;
  • Self-starter, with proven time-management skills;
  • Outstanding analysis, critical thinking and problem-solving skills;
  • Superior skills in the use of Microsoft applications, in particular Excel;
  • Excellent communication, interpersonal, and organization skills;
  • Experience in SAGE300 or ACCPAC an asset;
  • Minimum 2 years’ experience preferred.

For interested applicants, please send your resume and cover letter to

hr@nexicomgroup.net by July 8th, 2019 4:00pm.

Job Type: Full-time

Salary: $34,500.00 to $53,000.00 /year

Qualified applicants may forward their resume before to:

Nexicom, Human Resources
5 King St. East
Millbrook, Ontario
L0A 1G0

Email: hr@nexicomgroup.net

* We sincerely thank all those that take the time to apply, however due to the volume of resumes received only those that are selected for an interview will be contacted.