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Accessibility Services

Nexicom Relay Service (TTY)

The Nexicom Relay Service supports communication by phone between hearing people and people who are deaf, deafened, hard of hearing, or those with speech disabilities. Professionally trained operators act as intermediaries to facilitate the call. Relay operators are available 24 hours a day, 7 days a week.

Calls placed through the Nexicom Relay service are also entirely confidential. Relay operators follow a strict code of ethics. No record of conversation content is retained.

1 800 855-0511 (Voice to TTY)

711 (TTY to Voice)

1 800 855-1155 (TTY to TTY)
For Operator Assistance in billing your long distance call to another TTY.

IP Relay Service

IP Relay is the next generation of relay service in Canada. It uses the familiarity of online chat applications to make communication easier for deaf, deafened and hard of hearing people and those with speech disabilities.

IP Relay users connect to specially trained operators through chat sessions in the Bell IP Relay portal. The operators place phone calls on their behalf and facilitate conversations. Bell IP Relay operators are available 24/7. Calls are entirely confidential and operators follow a strict code of ethics. No record of conversation content is retained.

To set up service please email: accessible@nexicom.net