---
title: Updating Voice Mail PIN
description: "You can update the PIN in 1 of 2 ways, online or on the phone. **Update the PIN Online** Log into [messaging.nexicom.net](https://messaging.nexicom.net/) Scroll to the bottom of the screen and select **Change Voicemail PIN** **Update the PIN on the phone**…"
url: "https://nexicom.net/kb/updating-voice-mail-pin/"
updated: "2025-08-26"
category: Phone
---

# Updating Voice Mail PIN

You can update the PIN in 1 of 2 ways, online or on the phone.

**Update the PIN Online**

Log into [messaging.nexicom.net](https://messaging.nexicom.net/)

Scroll to the bottom of the screen and select **Change Voicemail PIN**

**Update the PIN on the phone**

- Log into your voicemail by entering *98
- From the main menu, Press 4 – Mailbox Settings
- Then press 3 – Security Options
- Press 1 – To change PIN
- At the prompt, using your keypad, enter a new PIN #, then press #
- At the next prompt, re-enter your new PIN #, then press #

We have imposed checks on your new PIN to ensure that it will not be easily guessed by someone.

- You may not use more than 2 similar digits in a PIN (2221 is not acceptable but 2211 is good)
- You may not use more than 2 consecutive digits in a PIN (3456 is not acceptable but 5634 is good)
- If your new PIN fails one of these checks, you will hear an error message