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Nexicom, a premier communications service provider in Central Ontario, delivers cutting-edge technology with a neighbourly touch. We’re large enough to offer top-tier service yet small enough to provide personalized attention that big-city providers can’t match.

Our professional and friendly work environment fosters learning, growth, and a positive attitude. We’re seeking enthusiastic, integrity-driven individuals to join our team and deliver the latest technology with personal care to our valued customers.

We currently do not have any opportunities available. Please check back again shortly.
Full Time
Millbrook
Posted 3 hours ago

Nexicom is a leading Communication service provider in Central Ontario.

We offer a professional, friendly work environment which encourages learning and growth with a positive attitude.

Nexicom is looking for a Network Operations Centre Technician.

Position Overview: *

Nexicom offers a fast paced, high energy, work environment. We offer:

  • Competitive wages ranging from $24.50-$32.00/hr. based on skills and experience
  • Positive work culture
  • Excellent company benefits including both Health and Dental
  • Matched Pension Plan
  • Yearly performance reviews
  • Access to courses and training for continual learning and development

Key responsibilities include:

  • Assisting in the maintenance, troubleshooting, and ticket triage of voice, video, and data services.
  • Attend customer sites to support their needs as it relates to the Managed Services that Nexicom offers.
  • Supports the day-to-day operation and troubleshooting of network infrastructure, ADSL, VDSL, DOCSIS, Fibre, IPTV, colocations, POTS, VoIP, and voicemail services
  • Responsible for resolving tickets escalated to the network Operations Centre, and documenting the resolution.
  • Maintain DC power systems, network hardware, and the supporting software systems.

This position may require regular Saturday and Sunday scheduling.

This position requires the individual to be on call on a predetermined schedule.

Education:

Two- or three-year college diplomas in Computer Engineering – Networking or Telecommunications Systems or equivalent.

Computer Knowledge:

  • Candidates must have experience using VLAN’s and layer-2 protocol such as STP, LLDP, LLDP-MED, and IEEE 802.11.
  • Proficiency and experience of working with layer -3 protocols including OSPF, VRRP, BGP, MPLS, VPLS and PIM. Working knowledge of both IPv4 and IPv6, Layer 2 switching, routing, subnetting, and QOS.
  • Familiarity of command line interfaces and the Linux operating system. A Preferred candidate will have experience with Juniper security, routing and switching equipment.
  • Knowledge of service provider technologies including ADSL, VDSL, FTTH, and DOCSIS service delivery platforms. Knowledge of video services like IPTV, multicast, 8VSB, MPEG-2, MPEG-4. Experience with T1s, POTS, VoIP, and voicemail services.

Experience:

One to three years of work experience in a related field. Service Provider experience preferred.

Please submit your cover letter and resume to HR@nexicomgroup.net no later than October 3, 2025 at 4:00 pm.

Job Features

Job Category

Network Operations

Nexicom is a leading Communication service provider in Central Ontario. We offer a professional, friendly work environment which encourages learning and growth with a positive attitude. Nexicom is loo...View more

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Please note: Customer Service and Technical Support will be available from 8AM - 4PM on Dec. 24, Closed Dec. 25 & 26, 8AM - 4PM on Dec. 31 and Closed Jan. 1.

Please note: Customer service is closed August 4th for the Civic Holiday. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 1st for Labour Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 13th for Thanksgiving. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 17th for Family Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 18th for Easter. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 19th for Victoria Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer Service and Technical Support will be available from 8AM - 4PM on December 5th due to a company event.

Nexicom will be closed on July 1st for Canada Day.