Network Notices

Stay informed

Service outages and maintenance

Check if there is a reported outage in your area that might be affecting your Nexicom services

Wireless Outage

There is currently an outage affecting Internet customers on the Caves Road tower Our technicians are aware and working to […]

Scam Emails – How to Protect Yourself

Scammers often use email to try to trick you into giving them your personal information. At Nexicom we make every […]

Network Maintenance Window

Please be advised that our normal maintenance window is on Tuesdays from 2:00am until 6:00am and Fridays from 2:00am until […]

Please note: Customer Service will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 28 & Jan. 1.
Technical Support will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 26 & Jan. 1 and will be available 8AM - 5PM on Dec. 28.

Please note: Customer service is closed August 3th for the Civic Holiday. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 7th for Labour Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 12th for Thanksgiving. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 16th for Family Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 3rd for Easter. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 18th for Victoria Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer Service and Technical Support will be available from 8AM - 4PM on December 4th for a company event.

Nexicom will be closed on July 1st for Canada Day.