Network Notices

Stay informed

Service outages and maintenance

Check if there is a reported outage in your area that might be affecting your Nexicom services

Wireless Outage – May 29, 2026

Nexicom is currently experiencing an outage affecting the High Speed Service from some of our Wireless towers including: ChandosChandos South […]

Scam Emails – How to Protect Yourself

Scammers often use email to try to trick you into giving them your personal information. At Nexicom we make every […]

Network Maintenance Window

Please be advised that our normal maintenance window is on Tuesdays from 2:00am until 6:00am and Fridays from 2:00am until […]

Please note: Customer Service will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 28 & Jan. 1.
Technical Support will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 26 & Jan. 1 and will be available 8AM - 5PM on Dec. 28.

Please note: Customer service is closed August 3th for the Civic Holiday. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 7th for Labour Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 12th for Thanksgiving. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 16th for Family Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 3rd for Easter. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 18th for Victoria Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer Service and Technical Support will be available from 8AM - 4PM on December 4th for a company event.

Nexicom will be closed on July 1st for Canada Day.