Contact

We're Here to Help!

Contact Information

Do you have questions about our services and plans or need technical support?
Our team is ready to assist you. Feel free to reach out to us using our contact information.

Phone

General Inquiries

705-775-NEXI (6394)

Toll-Free

1-888-NEXICOM (639-4266)

Fax

705-932-2329

Email

Residential Inquiries

customerservice@nexicom.net

Technical Support

support@nexicom.net

Business Sales

sales@nexicom.net

Locations

Millbrook

5 King St East
Millbrook, Ontario
L0A 1G0

Lakefield

36 Bridge Street
Lakefield, Ontario
K0L 2H0

Support Hours

Customer Service

Monday - Friday
8 AM - 5 PM
Saturday
Closed
Sunday
Closed

Technical Support

Monday - Friday
8 AM - 10 PM
Saturday
8 AM - 5 PM
Sunday
9 AM - 5 PM

Please note: Customer service is closed August 4th for the Civic Holiday. Our Internet Helpdesk is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 1st for Labour Day. Our Internet Helpdesk is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 13th for Thanksgiving. Our Internet Helpdesk is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 17th for Family Day. Our Internet Helpdesk is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 18th for Easter. Our Internet Helpdesk is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 19th for Victoria Day. Our Internet Helpdesk is still available by phone from 9AM - 5PM.

Please note: Customer Service and the Internet Helpdesk will be available from 8AM - 4PM on December 5th due to a company event.

Nexicom will be closed on July 1st for Canada Day.