Customer Concerns
Issue Resolution
At Nexicom, we strive to deliver exceptional customer experiences with every interaction. If for some reason you are not satisfied, please share your concerns with us by calling 705-775-6394. We’d be happy to assist. You can also e-mail us here.
Additional Information:
If you are not satisfied with the resolution to your problem, the Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you.
Commission for Complaints for Telecommunications Services (CCTS)
Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.
