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Connection Setup on Mac OSX

1. Click on the Apple menu at the top left of your screen.

Click System Preferences…

2. Click Network

3. Click on the drop down menu labeled Configure IPv4.

4. Choose the option labeled Create PPPoE Service…

5. Type Nexicom in the box labeled Service Name.

Click Done.

6. Fill in the fields with the corresponding information:

  • PPPoE Service Name – Leave this field blank
  • Account Name – Your Nexicom username (Must end with @nexicom.net)
  • Password – Your Nexicom password

Click Apply.

7. Your connection has now been successfully created.

Click Connect to begin using your Nexicom service.

Please note: Customer Service will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 28 & Jan. 1.
Technical Support will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 26 & Jan. 1 and will be available 8AM - 5PM on Dec. 28.

Please note: Customer service is closed August 3th for the Civic Holiday. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 7th for Labour Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 12th for Thanksgiving. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 16th for Family Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 3rd for Easter. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 18th for Victoria Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer Service and Technical Support will be available from 8AM - 4PM on December 4th for a company event.

Nexicom will be closed on July 1st for Canada Day.