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Connection Setup on Mac OSX

1. Click on the Apple menu at the top left of your screen.

Click System Preferences…

2. Click Network

3. Click on the drop down menu labeled Configure IPv4.

4. Choose the option labeled Create PPPoE Service…

5. Type Nexicom in the box labeled Service Name.

Click Done.

6. Fill in the fields with the corresponding information:

  • PPPoE Service Name – Leave this field blank
  • Account Name – Your Nexicom username (Must end with @nexicom.net)
  • Password – Your Nexicom password

Click Apply.

7. Your connection has now been successfully created.

Click Connect to begin using your Nexicom service.

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Please note: Customer Service and Technical Support will be available from 8AM - 4PM on Dec. 24, Closed Dec. 25 & 26, 8AM - 4PM on Dec. 31 and Closed Jan. 1.

Please note: Customer service is closed August 4th for the Civic Holiday. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 1st for Labour Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 13th for Thanksgiving. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 17th for Family Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 18th for Easter. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 19th for Victoria Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer Service and Technical Support will be available from 8AM - 4PM on December 5th due to a company event.

Nexicom will be closed on July 1st for Canada Day.