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Connection Setup on Windows 10

How to setup a direct (broadband) connection in Windows 10 #

    1. Click Start (Usually located at bottom-left hand corner of screen)

    • Click Settings

    • Click Network and Internet

    • On the left, click Dial-Up

    • Click “Set up a new connection”

    • Click the first option “Connect to the Internet” so it’s highlighted, and click Next

    • Choose Broadband (PPPoE)

    • Fill-in your Nexicom PPPoE username/password (you can select “remember this password”, you can also name it Nexicom, but this is not required)

    • Click Connect

Please note: Customer Service will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 28 & Jan. 1.
Technical Support will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 26 & Jan. 1 and will be available 8AM - 5PM on Dec. 28.

Please note: Customer service is closed August 3th for the Civic Holiday. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 7th for Labour Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 12th for Thanksgiving. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 16th for Family Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 3rd for Easter. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 18th for Victoria Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer Service and Technical Support will be available from 8AM - 4PM on December 4th for a company event.

Nexicom will be closed on July 1st for Canada Day.