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SmartHub – View Bill, Pay Bill, View Billing History

SmartHub is a tool that can be utilized by customers to access their account.

Navigate to https://nexicom.smarthub.coop/Login.html or go to My Account from the Nexicom web site and click on Nexicom SmartHub

Enter your email address and password

Once in the main SmartHub screen you will see the following:

The red outlined sections indicate the most used options:
“View bill” will pull up a PDF version of the most recent bill
“Pay My Bill” gives the user access to the online payment system
“View Billing History” will provide 3 years of bills in PDF.

You can also update your credit cards online using Auto Pay

Please note: Customer Service will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 28 & Jan. 1.
Technical Support will close at 4PM on Dec. 24 & 31, closed all day Dec. 25, 26 & Jan. 1 and will be available 8AM - 5PM on Dec. 28.

Please note: Customer service is closed August 3th for the Civic Holiday. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 7th for Labour Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 12th for Thanksgiving. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 16th for Family Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 3rd for Easter. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 18th for Victoria Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer Service and Technical Support will be available from 8AM - 4PM on December 4th for a company event.

Nexicom will be closed on July 1st for Canada Day.