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Updating DNS

Updating the default DNS record is the customer’s responsibility as an incorrect entry can stop a website from loading or stop email from being delivered.

To update your DNS:
Login to to the Plesk Control Panel
Click on “Hosting and DNS” tab
Click DNS and make the desired changes.

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Please note: Customer Service and Technical Support will be available from 8AM - 4PM on Dec. 24, Closed Dec. 25 & 26, 8AM - 4PM on Dec. 31 and Closed Jan. 1.

Please note: Customer service is closed August 4th for the Civic Holiday. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed September 1st for Labour Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed October 13th for Thanksgiving. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed February 17th for Family Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed April 18th for Easter. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer service is closed May 19th for Victoria Day. Our Technical Support is still available by phone from 9AM - 5PM.

Please note: Customer Service and Technical Support will be available from 8AM - 4PM on December 5th due to a company event.

Nexicom will be closed on July 1st for Canada Day.