You can update the PIN in 1 of 2 ways, online or on the phone.
Update the PIN Online
Log into messaging.nexicom.net
Scroll to the bottom of the screen and select Change Voicemail PIN
Update the PIN on the phone
- Log into your voicemail by entering *98
- From the main menu, Press 4 – Mailbox Settings
- Then press 3 – Security Options
- Press 1 – To change PIN
- At the prompt, using your keypad, enter a new PIN #, then press #
- At the next prompt, re-enter your new PIN #, then press #
We have imposed checks on your new PIN to ensure that it will not be easily guessed by someone.
- You may not use more than 2 similar digits in a PIN (2221 is not acceptable but 2211 is good)
- You may not use more than 2 consecutive digits in a PIN (3456 is not acceptable but 5634 is good)
- If your new PIN fails one of these checks, you will hear an error message
