Employment

Nexicom is a leading Communications service provider in Central Ontario. We provide the latest technology...with a neighbourly touch. We're big enough to provide top-quality service, and small enough to give the one-on-one attention that big city providers can't match.

We offer a professional, friendly work environment which encourages learning and growth with a positive attitude. We are looking for individuals with enthusiasm and integrity who will deliver the latest technology with personal care to our customers.


Telecommunications Technician (Field)

Nexicom is GROWING!

Nexicom is a leading Communications service provider in Central Ontario.  We provide the latest technology...with a neighbourly touch.  We're big enough to provide top-quality service, and small enough to give the one-on-one attention that big city providers can't match.  We are currently seeking a:   Technician (Field)
The successful candidate will be responsible for all aspects of the installation, repair, locating and maintenance of communication services and products while engaging in customer contact and promotion of Nexicom services.  The candidate will also be required to read plans, perform cable splicing of both copper and fibre and identify colour coded wires.  This position requires working in adverse weather conditions, climbing on poles/ ladders, kneeling/bending, and working in confined spaces. The job entails extensive driving throughout assigned geographic areas and reports directly to the Manager of Plant Operations.

Qualifications:

• College diploma specializing in Telecommunications or equivalent

• Ability to move and handle heavy loads (ladders, cable reels, test sets)
• Valid driver’s license (class G) with a clean driving record-DZ/ AZ would be an asset
• Knowledge in safe operations of equipment.
• Commitment to delivery of superior customer service and the ability to communicate in a clear and professional manner
• Ability to work independently with little or no supervision.

***preference will be given to candidates with over 3 years related Field Technician experience***

Qualified applicants may forward their resume and cover letter before 4pm November 22, 2018 to: hr@nexicomgroup.net

 

 

Human Resources
Nexicom
5 King St. East
Millbrook, ON L0A 1G0
Email: HR@nexicomgroup.net
Fax:  (705) 932-7011
www.nexicom.net

Nexicom offers a professional, friendly work environment which encourages learning and growth with a positive attitude.  We are looking for individuals with integrity who will deliver the latest technology with personal care to our customers.

Qualified applicants may forward their resume before to:

Nexicom, Human Resources
5 King St. East
Millbrook, Ontario
L0A 1G0

Email: hr@nexicomgroup.net

* We sincerely thank all those that take the time to apply, however due to the volume of resumes received only those that are selected for an interview will be contacted.

Internet Helpdesk Representative

Nexicom is currently seeking an Internet Help Desk Representative - 12 Month Part Time Contract position of 16-32 hours per week


The successful candidate will be responsible for the following:

  • Trouble shooting of Nexicom provided services; including but not limited to: DSL, Fibre, Cable Internet
    •Assisting all customers with account inquiries at the counter, over the phone or via e-mail,
    •Taking applications for new services and keep customer history current
    •Inputting new customer billing and payment information into billing systems for basic services as required
    •Taking payments and entering them in the billing system, preparing the bank deposits, and ensuring daily reports balance to the deposit
    •Providing back up to the Support Team with regards to data entry of telephone programming codes, preparing trouble tickets and locate requests

The position requires a well-spoken, articulate, pleasant-mannered and flexible, individual with effective listening and analytical skills who delivers excellence in customer service with a professional approach to customers and staff.

The successful candidate will be required to work amongst our 4 locations, Millbrook, Lindsay, Peterborough and Lakefield.


Qualifications:

• Minimum entry level post secondary education with some specialization in computers and the internet. (wireless, DSL & Cable)
• 1 to 2 years of previous experience in an office environment using business tools
•  Excellent customer service and problem-solving skills
•  A positive, friendly attitude with the willingness and ability to assist our customers and promote our services
•  Ability to learn and share information with others and able to work in a team environment a must
•  Ability to work in a fast-paced environment, while effectively managing multiple tasks
•  Experience in a structured team environment. Help Desk experience is an asset
•  Data entry, PC repair and maintenance.
          • Experience setting up WIFI and Email on mobile devices.
          • Working knowledge of Windows OS from Windows XP to Windows 10, Apple OS knowledge is an asset.
         •  Internet and Basic Networking knowledge is an asset
         •  Working knowledge of the Internet, Internet technologies, and technological/industry trends, as well as personal computers, e-mail and operating systems, dial-up and high-speed Internet connectivity
          •  Familiarity with trouble reporting systems

If you have what it takes to WOW us and our customers with your service abilities we would love to hear from you.

If you have the qualifications please submit your resume and cover letter to hr@nexicomgroup.net by November 26, 2018 at 4:00pm.

Qualified applicants may forward their resume before to:

Nexicom, Human Resources
5 King St. East
Millbrook, Ontario
L0A 1G0

Email: hr@nexicomgroup.net

* We sincerely thank all those that take the time to apply, however due to the volume of resumes received only those that are selected for an interview will be contacted.